8 p.m., July 14
As night falls, restoration efforts continue to be successful. There are currently 7,374 customers without power. We are on-track to meet our goal of achieving 96.3% restoration by 11:59 p.m. tonight, and possibly surpass it.
Some reminders to customers:
- If your power is out, please report your outage as soon as possible. If your power is still out and you have not received a phone call or email from us, please first report your outage at oppd.com or via our mobile OPPDConnect app.
- Help our crews work safely and efficiently. It can be tempting to talk with our workers when they are working to restore power. Please refrain from approaching our crews so they can safely focus on the dangerous work they are doing. Even well-meaning honks of a car horn or cheers from passersby can cause hazards for our team as they work to maintain focus. And please know, if you see them sitting in trucks, they are likely waiting on electrical testing or other crews or they are simply taking a much needed break to hydrate, eat, or rest during shifts that can last up to 12 hours.
You can find more information and answers to frequently asked questions on oppd.com.
4:30 p.m.
While power restoration continues into the evening and overnight, we are asking customers to help us confirm whether their power is still out or has been restored. Outages recently dropped below 10,000 and are now nearing the 9,000 mark.
If your power is out, please report your outage as soon as possible. If your power is still out and you have not received a phone call or email from us, please first report your outage at oppd.com or via our mobile OPPDConnect app.
We also want to make sure we have the best information at which we can contact you. Please go to oppd.com/keepcurrent and submit your most current contact information or call 1-800-554-6773.
From day one, OPPD has continually added resources – and “boots on the ground” – to the restoration effort. Today, more than 900 people are in the field working to restore power and hundreds more coordinating these efforts.
3:52 p.m.
Outages have now dropped below 10,000 to 9,829. This milestone is due to the continual hard work of our crews and mutual aid partners, which will continue into the evening and overnight hours.
3 p.m.
Some 968 crew members and personnel continue to make progress restoring power to OPPD customers. About 10,500 remain without power.
As this work continues, OPPD wants the community to be aware that the utility does not clean up tree debris while it is in storm restoration mode. Customers will be responsible for their own tree disposal.
Noon
Outage numbers continue to decline this morning as 956 OPPD and mutual aid crew members and personnel work to restore power in areas that received some of the most complex storm damage.
About 12,600 remain without power at this hour. We know how difficult it is for customers to deal with a prolonged power outage, and we are working as quickly and safely as possible to complete restoration.
We are sorry that so many of our customers are still coping with loss of power, and we are working around the clock to restore power to all customers.
9:45 a.m.
Thanks to the long, hard work of crews and mutual aid overnight, OPPD was able to exceed its goal at 11:59 p.m. Tuesday.
Yesterday, we estimated a goal of 15,000 customers out by that time. That number was instead approximately 14,000. Currently, there are just over 13,000 customers without power following a brief spell of rain and thunder this morning.
We know how frustrating and inconvenient a prolonged power outage can be, and we understand customers are eager to be restored. We have continuing reports that some are approaching or flagging down our workers in the field.
We understand why they would want to reach out, but we ask customers to please keep their distance – even if a crew appears to be resting or hydrating. This is for everyone’s safety – our crews and customers alike. The crews need to focus on restoring power. To do this, they must maintain 100% focus.
Wednesday, July 14, 2021 6:45 a.m.
As a brief bit of rain and thunder move into the service territory, outage numbers have fallen to just over 13,000 customers. At the peak of the Saturday storm, approximately 188,000 customers were without power.
The work continues. Yesterday we told you our goals going forward, outlined in the table below.
We are now entering restoration to those with the most complex situations, with significant tree damage, meter socket damage and other repairs. This last stretch of restoration is the hardest, and undoubtedly the hardest for those customers who fall into this group. Below are two examples of what crews are dealing with.
From our assessments, we’re seeing far more individual customer electrical equipment damage than from past storms. The weather and tree limbs have caused damage that may have torn meter infrastructure from customers’ homes or property. This damage may require an outside electrician to complete work before service can be reconnected.
This graphic shows where responsibility lies for a house electrical service.
You can find more information and answers to frequently asked questions on oppd.com.
