OPPD continues to follow the forecast closely as our service territory remains under a deep freeze. We know how critical electricity is to our customers, especially during this kind of weather. And we are ready to respond in the event of an unplanned power outage.
We are grateful for our customers – from commercial and industrial to business and residential – for answering our call to conserve energy this past week. This was in response to reduced energy generation caused by low river levels and frozen equipment impacting our North Omaha Station and Nebraska City Station power plants. Through business and industry scaling back their energy usage, as well as residential customers taking steps like lowering their thermostats and and their electricity usage during the peak hours of 7 to 9 a.m. and 4 to 7 p.m., our community really pulled together and made an impact. This helped us maintain reliable electric service for our more than 400,000 customers in 13 counties.
Weather conditions and power supplies have improved. And while we’re no longer actively asking customers to conserve power, taking these energy saving steps could still be beneficial in keeping your utility bills lower. For more ways to save energy during these cold temperatures, visit OPPD.com/ee.
Our employees continue to work around the clock to ensure our customers have the power they need, when they need it. If you experience an outage, be sure and report it at OPPD.com, via our OPPDConnect app, or by calling 1-800-554-OPPD (6773), so that we are aware and can respond as quickly as safely possible.
Sincere thanks from our OPPD family to yours!